Shipping Policy
At ModuCourts, we make it a point to provide efficient and reliable shipping services to ensure your sports court kits and surfaces are delivered safely and on time. Below you will find detailed information on our shipping policies:
Order Processing Time
All orders are processed within 1-3 working days after payment confirmation. The order processing times exclude weekends and public holidays in United States.
Delivery Time and Costs
- Domestic shipping within United States:** Standard shipping usually takes 3-5 working days. We offer free shipping for all orders within United States.
- International shipping:** Delivery times vary depending on destination and are generally between 7 and 15 working days. International shipping costs vary depending on the size of the order and destination and are calculated automatically at checkout.
Tracking Your Order
As soon as your order has been dispatched, you will receive a tracking number by email. You can use this tracking number to view the status of your shipment in real time on the courier's website.
Shipping Restrictions
Due to international regulations and shipping restrictions, some countries may not be able to receive all types of goods. If your delivery address is outside our delivery area, the system will automatically notify you during the ordering process.
Damage and Loss
We pack every order with great care to ensure that all items are safe during transportation. If you receive damaged or lost goods, please contact us within 48 hours of receiving your order via our [Contact Us] page(https://moducourts.com/contact/) so that we can solve the problem immediately.
Custom-Made Products
For custom sports courts, our team will discuss specific shipping details and schedules with you. Due to the complexity of these projects, shipping times may vary for each order.
Cancellation and Modification of Orders
If you need to cancel or change your order, please contact us as soon as possible. Once an order is in the shipping preparation phase, we may not be able to make any changes.
Thank you for choosing ModuCourts! We look forward to providing you with high quality products and services. If you have any questions or concerns about shipping, please do not hesitate to [contact us](https://moducourts.com/contact/).
